Shipping policy
Please carefully read our shipping policy for pre-order items with an estimated shipping time of 6-8 weeks:
-
Pre-Order Placement: When you place a pre-order for an item with an extended shipping time of 6-8 weeks, you are reserving that product before it is officially released or restocked. The estimated shipping time begins from the date of the pre-order confirmation.
-
Shipping Schedule: We work diligently to ensure that pre-order items are delivered to you within the specified 6-8 week timeframe. Please note that this is an approximate shipping window, and unforeseen circumstances may arise that could impact the delivery schedule. Rest assured, we will keep you updated on any changes that may occur during the pre-order process.
-
Multiple Item Orders: If your order includes both pre-order items with a 6-8 week shipping time and items that are currently in stock, we will ship the available items immediately. The pre-ordered items will be shipped separately as soon as they become available.
-
Communication and Updates: We understand the excitement of waiting for your pre-order items. To keep you informed about the status of your order, we will send you regular updates via email or your preferred communication channel. Please ensure that your contact information is accurate to receive these notifications.
-
Order Tracking: Once your pre-order items are ready to ship, we will provide you with a tracking number so you can monitor the progress of your package until it arrives at your doorstep.
-
Order Consolidation: To expedite delivery and reduce our environmental impact, we may consolidate multiple pre-orders into a single shipment when feasible. Rest assured, this will not affect the estimated shipping time provided for each individual pre-order item.
-
International Shipping: For customers outside of The United States, please be aware that customs regulations and processes may add additional time to the shipping process. We will do our best to streamline the customs clearance procedure for a smooth delivery experience.
If you have any questions or concerns regarding your pre-order or shipping, please do not hesitate to contact our customer support team at info@fiveeightclothing.com. We are here to assist you throughout the pre-order process and beyond.
Thank you for choosing FiveEight. Your patience and support mean the world to us, and we are excited to provide you with exceptional products that will make your wait worthwhile.
FiveEight
fiveeightclothing.com
info@fiveeightclothing.com