Refund policy

Thank you for shopping at FiveEight. We take pride in providing high-quality products and excellent customer service. Before making a purchase, we kindly request that you carefully review our No Return Policy below:

  1. All Sales are Final: We do not accept returns or offer refunds for any reason other than in the case of a manufacturing defect or shipping error. Once an order is placed and the purchase is completed, it becomes non-refundable and non-exchangeable.

  2. Manufacturing Defects: In the unlikely event that you receive a product with a manufacturing defect, please contact our customer support team within 7 days from the date of delivery. We will initiate an investigation and, if the defect is confirmed, provide you with a replacement product at no additional cost.

  3. Incorrect or Damaged Items: If you receive an incorrect product or a damaged item due to shipping, please contact us within 7 days of delivery. We will arrange for the return of the incorrect/damaged item and send you a replacement as soon as possible.

  4. Sizing and Color Discrepancies: Please be aware that the color and appearance of our products may vary slightly from the images displayed on our website due to individual monitor settings and lighting conditions. Additionally, we provide detailed sizing charts for each product to assist you in making the right choice. As such, we cannot accept returns or exchanges based on sizing or color discrepancies.

  5. Personal Preference: We understand that personal preferences may change after receiving your order. However, we do not accept returns or exchanges based on personal preference, including changes in size, style, or design.

  6. Hygiene and Health: For reasons of hygiene and health, we cannot accept returns or exchanges on items such as underwear, swimwear, and earrings. Please ensure that you select the correct size and item type before completing your purchase.

  7. Sale Items: All items purchased from sale are final sale, and we do not accept returns or exchanges on these products.

We strive to ensure that our customers are satisfied with their purchases, and we encourage you to reach out to our customer support team with any questions or concerns before making your purchase. Our team is here to assist you and provide all necessary information to help you make an informed decision.

By completing your purchase at FiveEight, you acknowledge and agree to abide by our No Return Policy outlined above.

If you have any questions or need further clarification, please feel free to contact our customer support team at info@fveeightclothing.com.

Thank you for choosing FiveEight. We value your support and look forward to serving you with exceptional products and service.

FiveEight

fiveeightclothing.com

info@fiveeightclothing.com